Nuby Solutions Privacy Policy, Version 1.0, Effective from January 1, 2025
This Privacy Policy (hereinafter the “Privacy Policy”) applies to the use of the website published at the URL https://nubysolutions.com/legal/privacy, whose main function is to provide a service with features such as, for example but not limited to, pop-ups on the site and most popular to visitors of the websites of Nuby Solutions clients (hereinafter, the “Visitors”) and, as a result, proceeds to analyze the behavior of the Visitors as requested by the User of Nuby Solutions by virtue of the provision of their own services (hereinafter, the “Service” and/or the “Services”). If necessary, Nuby Solutions may supplement the Privacy Policy with specific information and/or terms and conditions regarding the Service.
Mere access to the Site grants the status of user of Nuby Solutions (hereinafter the “User” or the “Users”) and expresses full and unconditional acceptance of each and every clause of the Privacy Policy in the version published by Nuby Solutions at the very moment the User accesses the Site or uses its Service. Consequently, the Privacy Policy will constitute a valid and binding agreement between the User and Nuby Solutions regarding privacy.
1. Your privacy is important to us!
Nuby Solutions is a company operating under the laws of the Republic of Argentina and respects your privacy by complying with applicable privacy and data protection laws.
As stated above, this Privacy Policy details in different chapters the measures, circumstances, and contacts to be considered regarding the territory in which the User is located. In this regard, we detail below the different chapters for each applicable territory:
Chapter 1: Privacy Policy in accordance with the legislation of the Republic of Argentina
The User understands and accepts that this Privacy Policy governs solely and exclusively regarding the Services provided by Nuby Solutions, so in this sense, the User understands that those activities carried out through their own websites must be informed and regulated by them through their own means.
Mere access to the Site grants the status of User of Nuby Solutions and expresses full and unconditional acceptance of each and every clause of the Privacy Policy in the version published by Nuby Solutions at the very moment the User accesses any of the Sites or uses its Service. Consequently, the Privacy Policy will constitute a valid and binding agreement between the User and Nuby Solutions regarding privacy. Likewise, the use of the Service expresses the User's full and unconditional acceptance of the Terms and Conditions of Use of the Service (hereinafter, the “Terms and Conditions”) published by Nuby Solutions in Terms and Conditions, which are complemented by the Privacy Policy.
Nuby Solutions may modify the Privacy Policy at any time. New versions of the Privacy Policy will be notified by publishing such new version athttps://nubysolutions.com/legal/privacy and notified by email and/or through the Site.
The User agrees that they will be deemed notified of any modification to the Privacy Policy once Nuby Solutions has published them in Privacy Policy, and that the User's continued use of the Service once such new version is published will be considered acceptance of such modifications to the Privacy Policy. Consequently, the User agrees to check the Privacy Policy periodically.
For Nuby Solutions, the privacy of personal data is very important.
If you have questions regarding the Privacy Policy, please write to us at help@nubysolutions.com.
2. Information collected by Nuby Solutions
2.1. Personal Data
When registering with Nuby Solutions, Nuby Solutions may request to store your personal data such as, for example but not limited to:
- Full name.
- Phone
2.2. Browsing Data
Regarding users browsing third-party sites that use the Nuby Solutions script: Browsing data (only on sites with the script installed): date, URL, page title and content, product data, browser language, time.
2.3. Web Notifications and Tracking Information
Endpoint and keys necessary for sending notifications (do not allow personal identification of a user and/or User) and tracking information (date) of viewed, clicked, and closed for each notification sent. Nuby Solutions offers its Users the option to send anonymized information of their own users, in order to distinguish their commercial trends.
2.4. Client Information
Nuby Solutions requires that all information sent by our clients, as well as the web pages of their site, do not allow personal identification of a user and/or data subject. Otherwise, the User must inform Nuby Solutions in advance in order to take the corresponding precautionary measures.
2.5. Cookies and Similar Methods
Users agree that Nuby Solutions may collect information about their users using cookies, tags, and other methods. For more information, please refer to the Cookies Policy.
2.6. IP and Browser ID
Likewise, Nuby Solutions may collect and/or store the number or IP address (Internet Protocol) and/or browser ID of Users and/or Visitors in order to improve the quality of the Service. The IP number or address (Internet Protocol) is a numerical identification that distinguishes the connection port. The browser ID number (Identification) is a unique alphanumeric combination that allows identifying an electronic device (be it a computer, a personal phone with network access, a tablet, a PDA, etc.) that connects to a computer network (for example, the Internet).
2.7. Segmentation and Statistics
Nuby Solutions may collect personal data of the User and/or Visitors in order to perform segmentation by browsing behavior and to carry out statistics. The data collected is anonymous and does not identify Users and/or Visitors.
3. How Nuby Solutions uses your personal data
Nuby Solutions may process your personal data for the following purposes (one or more purposes may apply simultaneously):
To help the User efficiently access their information after logging in and provide them with personalized content and information.
- To develop and manage the Sites, the Service, and additional services such as, but not limited to, customer service, sales, and marketing.
- To improve the quality of the Service provided through the Site. Storing the User's device ID number by Nuby Solutions allows identifying them when accessing their individual accounts when these have been contracted from Nuby Solutions. It also facilitates the diagnosis of possible connection problems that may exist on the Sites, improving the quality of the Service.
- Offer the User a personalized Service, tailored to their needs to provide the best possible experience.
- Manage any type of inquiry that the User may make through our contact forms located on the Sites or through our corporate email addresses.
- Send you, either through traditional means, email, or social networks, our newsletters and circulars about Nuby Solutions news, its services, and events.
- Conduct statistical analysis and market studies that allow us to improve the Services.
- 3.2. Use and Storage of Information
Nuby Solutions will use and store the information provided by Users and collected by Nuby Solutions in order to provide the Service and its improvements to Users, trying to adapt to their needs, for the periods determined in each of the chapters mentioned in Clause 1.
3.3. Analysis and Notifications
Nuby Solutions will use the information provided by Users and/or Visitors and collected by Nuby Solutions in order to analyze it and provide Users with relevant data to improve the Service and for them to improve their own service. For this purpose, Nuby Solutions may send its Users notifications, news, and updates of interest, in addition to those that are institutional or legal notifications.
Nuby Solutions will use the information provided by Users and/or Visitors and collected by Nuby Solutions in order to analyze it and provide Users with relevant data to improve the Service and for them to improve their own service. For this purpose, Nuby Solutions may send its Users notifications, news, and updates of interest, in addition to those that are institutional or legal notifications.
3.4. Behavior Analysis
Nuby Solutions will use the information provided by Users and collected by Nuby Solutions to analyze the behaviors and conduct of Users and Visitors as such, on its Site and on the User's site or platform, such as their geographic locations, usage sessions, time spent on any of the Sites and/or on the User's site or platform, frequency of use, in order to apply improvements to the Service and in the communication that Nuby Solutions maintains with Users and Visitors.
4. How Nuby Solutions shares your personal data
Nuby Solutions will not transfer or share your personal data without the User's prior consent, except in the following circumstances:
4.1. Providers and Partners
We may share information with providers and partners who collaborate with Nuby Solutions in delivering the Services, as long as they are required to comply with the relevant privacy and data protection policies and protect the information with the same level of security as Nuby Solutions.
4.2. Compliance with Legal Obligations
Nuby Solutions may disclose personal data if required by law, regulation, rule, or as part of a legal process, or if deemed necessary to comply with legal obligations.
4.3. International Transfers
If Nuby Solutions carries out international data transfers, necessary measures will be taken to ensure that the information is protected in accordance with applicable regulations and this Privacy Policy.
5. Information Security
Nuby Solutions adopts appropriate technical and organizational measures to protect personal data against loss, alteration, unauthorized access, and other forms of improper processing. However, Nuby Solutions cannot guarantee the absolute security of information transmitted over the Internet.
6. User Rights
6.1. Access and Rectification
The User has the right to access their personal data, rectify, and update them if they are inaccurate or incomplete.
6.2. Deletion
The User may request the deletion of their personal data at any time, provided there is no legal obligation preventing such deletion.
6.3. Withdrawal of Consent
The User has the right to withdraw their consent for the processing of their personal data at any time.
To exercise these rights, the User must contact Nuby Solutions via email at help@nubysolutions.com.
7. Links to Other Sites
The Site may contain links to other websites that are not under the control of Nuby Solutions. Nuby Solutions is not responsible for the privacy practices or the content of such sites.
8. Changes to the Privacy Policy
Nuby Solutions may modify this Privacy Policy at any time. Changes will be published at https://help.nubysolutions.com/legal/privacy and the User will be notified of the changes by email and/or through the Site. Continued use of the Service after the publication of the new version of the Privacy Policy will imply acceptance of the changes.
9. Contact
If you have questions or concerns about this Privacy Policy, please contact us via email at help@nubysolutions.com.
10. Information about the use of cookies
10.1
Cookies are text fragments that may be sent and stored by your web browser when you access our website; your web browser stores these cookies in a way associated with each website you visit; you can view your cookies through your browser settings.
10.2
We use cookies to allow our servers to recognize your web browser and tell us how and when you use our services. Our cookies, by themselves, do not contain information that personally identifies you, and we do not combine the general information collected through cookies with other such information to tell us who you are. However, we use cookies to identify that you have logged in and that your web browser has accessed aspects of our services, and we may associate that information with your account, if you have one. This information, in turn, is sometimes used to personalize your experiences on the services.
10.3
The Site may use cookies to record User patterns, most web browsers have an option to disable the cookie function, which will prevent the browser from accepting new cookies, as well as (depending on the sophistication of your web browser), allow you to decide whether to accept each new cookie in a variety of ways. Please note that this Privacy Policy covers the use of cookies by Nuby Solutions only and does not cover the use of cookies by third parties. For more information, review the Nuby Solutions Cookie Policy.
11. What are your rights?
11.1
The User has the right to know what personal data we have collected. You have the right to delete or update incomplete, incorrect, unnecessary, or outdated personal data. You have the right to request that we stop processing your personal data for direct marketing purposes or for other compelling legal reasons.
11.2
Nuby Solutions will, by all means at its disposal, facilitate Users about whom it has collected or stored personal information, access to their Data (Right of Access), as well as rectification, modification, or updating thereof (Right of Rectification), or even the cancellation of such personal data (Right of Removal), unless Nuby Solutions may deny such requests (hereinafter, the Requests), if it is obliged or entitled to retain such Data in accordance with applicable law. For these purposes, the User must send their Request by sending an email with the subject Access to Personal Data to help@nubysolutions.com indicating their full name, the right they wish to exercise, and attaching a copy of their identity document. Nuby Solutions may reject Requests that are unreasonably repetitive or systematic, require a disproportionate technical effort, jeopardize the privacy of other Users, are considered impractical, or for which access to the Data is not necessary. The service of access, rectification, and removal of Data will be provided by Nuby Solutions free of charge, except in cases where it would require a disproportionate or unreasonable effort, in which case an administrative fee may be charged.
11.3
Requests to delete Personal Data will be subject to any current legal and ethical obligations to inform or fulfill documents or document retention obligations imposed on us.
11.4
If the User considers that their rights have been violated under the current personal data protection laws, the User will have the right to exercise the right of access, portability, rectification, or removal free of charge before the applicable authority according to the country where the User is located. Notwithstanding the above and Nuby Solutions' willingness to provide the necessary means for data subjects to exercise the aforementioned rights and/or those in Chapters 1 and 2 of this Privacy Policy, the User undertakes and guarantees through this document that they will comply with the applicable legislation in the matter and will offer all necessary means for Visitors to exercise the rights they have as data subjects.
12. Transfer of personal data
Solely to fulfill the purposes established in this Privacy Policy and in order to provide the Service, Nuby Solutions may disclose Personal Data and/or personal information, when necessary, to authorities, Nuby Solutions partners, and other third parties, such as third-party service providers used in connection with the Service.
13. Other Sites
The Nuby Solutions Site may contain links to other internet sites that are not owned by Nuby Solutions. Consequently, Nuby Solutions will not be responsible for the actions of such internet sites, to which this Privacy Policy does not apply. We recommend reviewing the detailed privacy policy on those internet sites to understand the information collection procedures they use and how they protect your personal data.
14. Exceptions
Notwithstanding any other provision to the contrary in the Privacy Policy, Nuby Solutions may disclose certain personal information of Users, when it believes in good faith that such disclosure is reasonably necessary to:
- Avoid legal liability
- Comply with a legal requirement, such as a search warrant, subpoena, or court order
- Comply with a request from a government or regulatory authority and/or
- Protect the rights, property, or safety of Nuby Solutions, Users, or a third party
15. How to contact Nuby Solutions
If you have any questions about this Privacy Policy, contact Nuby Solutions at: help@nubysolutions.com
16. Changes to our privacy policy
Nuby Solutions may modify or update this Privacy Policy at any time; Users are encouraged to review it periodically. If the modifications are relevant and significantly alter the way we use Personal Data, we will inform you through the most appropriate contact means.
17. Acceptance of terms
Access and use of the Site, use of the Service, and/or the entry of Personal Data and/or other information, implies full and unconditional acceptance of this Privacy Policy. If you do not agree with its terms, please refrain from using the Site, the Service, or providing any personal data.
Retention of Personal Data
The personal data of Users and Users' clients will be deleted once their processing is finished, within the scope and technical limits of the activities. Nuby Solutions will only retain them for the following purposes:
- Compliance with legal or regulatory obligations.
- Transfer to third parties
- The exclusive use of anonymous data.
International transfer of personal data
In some cases, personal information may be transferred outside the country to countries with the same or better levels of protection. If personal information is transferred to countries with lower levels of protection, Nuby Solutions will make such transfers subject to appropriate safeguards and security measures, such as standard data protection clauses adopted in the respective agreements or approved by the applicable legal authority. The minimum requirements, conditions, and guarantees for the transfer that comply with the rights, guarantees, and principles of this Law will be considered. Likewise, contractual clauses, documents, or global corporate standards may be submitted for approval by the national authority.
COOKIE POLICY
To improve the User's experience on the Site (as defined in the Privacy Policy), Nuby Solutions (hereinafter, Nuby Solutions) uses cookies. To make full use of the features and services that Nuby Solutions offers on the Site, the User must accept cookies, as we can only provide certain features to the User if they accept our use of cookies as described in this Cookie Policy.
What cookies does Nuby Solutions use on this Site?
To make full use of the features and services we offer at Nuby Solutions, the User must accept cookies, as we can only provide certain features of this Site in that case. Although we only set certain direct cookies, we also use some services that set their own cookies. We believe it is important to be clear about which cookies are being set, and why, so we have provided the tables below to explain this to the User. The User will not necessarily see all the cookies referenced below stored on their device after visiting our Site.
Although we audit the types of cookies used on our Site, it is possible that the services we use may make changes to their cookie names and purposes.
The User understands and accepts that the cookies used by Nuby Solutions may be updated and, as a result, may constantly vary depending on the Service offered. Accordingly, they will be updated according to the availability and resources that Nuby Solutions has.
Why does Nuby Solutions use Cookies?
Nuby Solutions uses cookies to understand the use of the Site and to improve the content and offerings on our Service.
Cookie settings
If a User wishes to control which cookies they accept or not, the User can configure their own browser to accept all cookies or receive an alert each time a website server offers a cookie. Most browsers automatically accept cookies. The User can set their browser option to refuse to receive cookies and can also delete existing cookies. Please note that if the User decides to block all cookies, the Site will not function as intended and the User will not be able to use or access many of the services we provide. If the User has blocked all cookies and wishes to make full use of the features and services we offer, the User must enable their cookies.
The User should note that if they do not configure their browser, they will accept the cookies provided by this Site.
Instead of blocking all cookies, the User may choose to block only third-party cookies, which will allow our Site to function as intended.
Contact
If the User has any questions, the User can send us an email at help@nubysolutions.com and we will do our best to help. Our goal is to respond to the User's inquiry within 2 business days.